This is a bit unusual, but I need a set of ideas! We have formed a Patient Experience Team within our region which is part of a large organization that consists of Medical clinics of both Primary Doctors and a few Specialists. We have hit a road block on ideas of how to take a small budget and use it to stretch an entire year on our patients.We are a Patient Satisfaction Team..not aide or relief for someone, but we stand for how we can improve the patient experience when they come to their appointment.
We have already done appreciation days . It goes well..if you happen to have an appointment that day! Coffee/donut days-however some clinics are Endocrine or Same Day Surgical Centers so food/coffee is out and we stopped doing that. We have a small budget (Just under $2000) for a fiscal year and although it costs, we do have a print shop. As another idea of what we can do: we are completing our brochures we are having made for each clinic to have for patients to take that break down the description of Doctor Titles: MD, DO, FACC, etc…
I would love as many suggestions as possible on what little things you have seen or would like to see to make your trip to Doctor or specialists special and memorable. This can be a permanent solution or something fun to celebrate a cause/holiday.
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